Network & remote access
Give the network powering your office an actual owner.
Office Wi-Fi, the firewall, and the VPN that lets people work from home are usually assumed rather than managed: background plumbing nobody names until it fails. Treating them as a maintained service means someone reviews the firewall rules, tracks the Wi-Fi password rotation, and knows exactly who can reach the office network from outside it.
The office network, maintained on purpose
A little deliberate structure prevents most everyday connectivity problems.
Business-grade Wi-Fi
Separate networks for staff, guests, and any device that should not reach shared files or business systems, with credentials that are rotated rather than posted on a wall.
Firewall configuration
Rules are reviewed rather than left at their factory default, and changes are recorded so the next person understands why a rule exists.
Coverage and capacity
Access-point placement and internet capacity are matched to how many people and devices actually use the space, not guessed from the building’s square footage.
Secure remote access for hybrid and remote work
Working from home or a client site should not mean choosing between convenience and control.
VPN or cloud-based access
A named remote-access method (VPN, cloud-delivered access or a hybrid approach) is chosen deliberately for the applications your team actually needs remotely.
Access granted by role
Who can reach the office network from outside it is tied to a business reason and reviewed the same way any other access is, not left open by default.
Consistent experience
Printing, shared drives, and internal applications are expected to behave predictably whether someone is in the office, at home, or between the two.
What each plan covers, and what is a project
Remote management of the office network is part of the Managed plan, for one office. Both plans include coordination with your internet provider. New infrastructure is quoted as a project.
In the Managed plan
Firewall, Wi-Fi and remote-access changes and monitoring for one office, managed remotely: configuration review, access changes and everyday troubleshooting. The Essential plan does not include network management.
In both plans: your internet provider, coordinated
When the connection itself fails, one person works the issue with your internet provider. Their uptime, speed and repair times stay under their own service terms.
Cabling, equipment and SD-WAN, quoted separately
New cabling runs, multi-site SD-WAN architecture and formal network-security assessments are quoted in writing as separate projects. Network hardware is purchased separately.
Before the first call
A useful first conversation starts with simple facts.
Bring what you already know. Nothing on this list needs a password.
Bring this to the first call
Rough answers are fine.
- Number of access points, switches, and the current firewall model
- Separate guest network today, or one flat network for everyone
- Who currently works remotely and how they connect
- Applications that behave differently over VPN or remote access
- Any planned office move, expansion, or added location
Tell us your team size and what keeps interrupting the work.
Managed plan: $89 CAD per user, per month.Essential, at $59, covers help desk and administration only.
Tell us about your firm.
Your team size, the systems you rely on, and the first thing you want handled. A few sentences is plenty.